Incident Analyst (noun.)
A professional responsible for monitoring and managing real-time incidents and providing accurate reports to the public.
LAIT911 is a 501(c)3 non-profit organization that provides real-time incident information that keeps communities informed and safe during disasters. Our automated incident platform, combined with the expertise of our real-time incident analyst team, ensures accurate and timely reporting to the public.
About the role: As a LAIT911 incident analyst, you will monitor and manage active real-time incidents. Duties include sending emergency alerts, associating radio transmissions with incidents, creating new incidents based on live audio feeds, and verifying user-contributed data. The role of an incident analyst is of utmost importance in providing accurate and timely information during disasters or emergency situations.
Incident analysts play a crucial role in ensuring public safety by monitoring and managing real-time incidents. By promptly sending emergency alerts and providing accurate information, they help individuals and communities make informed decisions to protect themselves and take appropriate actions in high-risk situations.
The role of incident analysts is to gather and verify information from multiple sources, including emergency radio, social media, and independent research. Their attention to detail and commitment to providing accurate information ensure that the public receives reliable updates and prevents the spread of misinformation or rumors during critical times.
Incident analysts serve as a bridge between the community and the emergency response system. By monitoring and verifying user-contributed data, they encourage community engagement and involvement in incident reporting. This collaborative approach fosters a sense of shared responsibility and empowers individuals to actively participate in maintaining community safety.
Incident analysts, through their integrity and dedication to the role, contribute to establishing a reliable and trustworthy source of information. This trust allows the public to rely on the incident reports provided by LAIT911, making informed decisions and minimizing panic or confusion.
Your specific responsibilities will include the following:
- Determining when to send emergency alerts for high-risk situations
- Associating radio transmissions with active incidents
- Creating new incidents based on emergency dispatch live audio feeds
- Providing additional context to existing incidents from data gathered via emergency radio, social media, or independent research
- Monitoring and verifying user-contributed data
You will be provided with all the tools you need to be successful in this role, including access to our highly advanced incident analyst tool kit, which includes:
- Massive amounts of data on any active or past LAFD, LACoFD, or CHP incident from various intelligence sources.
- Advanced incident alerting functionality that combines artificial intelligence and audio processing allows our team to take action in real-time and monitor developing disasters or emergencies.
- Virtual Fire & Police scanners through SDR, allowing you to listen in to emergency radio, no matter where you physically are located
Requirements: To be a successful LAIT911 incident analyst, you should have the following qualifications:
- An in-depth understanding of LAFD procedures, including responding apparatus, divisions, and radio transmissions
- A desktop with an internet connection (our dispatch portal is not compatible with mobile devices)
- Attention to detail and integrity – providing accurate real-time information is critical for building and maintaining public trust
- A collaborative, team-oriented personality, dedication, and commitment to the role.
Join Our Team Today! If you are interested in this role, please send an email for consideration to [email protected] with the following information:
- Your LAIT911.com username (if applicable)
- The zip code in which you primarily reside
- Your professional affiliations, background, and qualifications
- The number of hours per week you are willing to monitor
LAIT911 is committed to providing accurate and reliable incident information to keep communities informed during disasters. We value integrity, collaboration, and a desire to help others in times of need. If you share these values, we encourage you to apply for this exciting opportunity to make a difference in your community.
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